It's easy. All you have to do is email us at info@gs-jj.com to request a free quote for your artwork and let us know how many pins you would like to order.

We offer custom enamel pins with no minimum order quantity; all our pin styles can start with 1 piece.

Yes, absolutely! We offer FREE art and design services with every order! Our designer team can complete the enamel pin artwork and send it to you within 24 hours. And what we provide is a vector diagram in AI format.

Our delivery times range between one and four weeks after receipt of an order and approval of artwork (please refer to the appropriate item on this website for the normal delivery times listed). However, some delivery times may vary depending upon the quantity, production methods used, or uniqueness of your design requirements.

Any changes or cancellations are subject to charges based on costs incurred up to the time of your request. No change is accepted once an order is in production. If changes are necessary once production begins, it will be considered a new order.

The most preferred format is Illustrator or .eps vector artwork and all fonts are converted to outlines/curves. We also accept .jpg, .pdf, .tiff, .png, .psd, .bmp files (please enlarge artwork 4 times larger than the pin size). We highly recommend the use of PMS Matching System colors in your art in order to reproduce the colors you require. For our Digital Pins, artwork should be at least 300 dpi or higher.

Yes, we will send you proof after receipt of your order and will not produce your pins until we get your final approval of the artwork.

Unless otherwise agreed upon, all colors will be matched “as closely as possible” to your original artwork. Most of our products are hand-made / hand-colored, and differences in dye and color lots can be expected from time to time. FOR AN EXACT COLOR MATCH, we use Pantone® matching systems formula guide for coated colors. For an additional charge of $15.00 per color, we will match Pantone colors exactly to the colors in the Pantone® formula guide available from the Pantone matching system
Please note that due to differences in monitor calibration, the colors displayed on your monitor may differ from the colors in the Pantone guide. We match colors based on the printed guide. If a color match is not selected at checkout, then refunds for color matching will not be issued.

Prior to production of your order, you may cancel anytime and are entitled to our money back* guarantee! Once your order is in production, has shipped, and /or been delivered, we will not be able to cancel it, and no refund will be given simply because the customer changed his/her mind. However, if the product has a defect when the customer receives it, we will either remake your order FREE OF CHARGE or offer our customer an order discount on a case-by-case basis (depending on the severity of the product defect and the number of defective products involved). Please note that a defective product is extremely rare at www.GS-JJ.com, but we stand by our products and guarantee them to be of the finest quality and superior craftsmanship! *Money back guarantee: If you pay by check or money order, there is no cancellation fee. CREDIT CARD USERS, when canceling your order, there is a 5% cancellation fee if we have already charged your card.

We accept Visa, MasterCard, American Express, Discover, check, or money order.

All orders are shipped via FedEx free of charge to the continental USA or Europe. For shipments outside of the USA or Europe, please contact us for shipping rates.

All pins include a butterfly clutch. Additional attachment options are also available.

Of course, if you find any quality problems with our products, you can contact our after-sales customer service to apply for return processing. About detailed return terms, please read the privacy and policy.